N°01
Shipping
Where do you ship?
Worldwide.
How long does delivery take?
Orders are prepared within 2–5 business days. Delivery then usually takes 7–20 business days, depending on your country. You get a tracking link by email as soon as your order ships.
How much is shipping?
A flat $5.95, tracked, to every country we ship to. You see it at checkout before you pay.
Will I pay duties or taxes?
Some countries charge import duties or taxes on arrival. Where these apply and are not collected at checkout, they are set by your country's customs office and paid by the recipient.
My parcel is late or lost
If your tracking has not moved for 10 business days, or your order has not arrived within 30 days of shipping, contact us and we will resend it or refund you.
N°02
Returns
Can I return a piece?
Yes. Unworn pieces in their original packaging can be returned within 14 days of delivery. Contact us to start a return. Return shipping is paid by the customer, unless the piece arrived faulty or damaged.
It arrived damaged or wrong
Contact us within 7 days of delivery with a photo. We will send a replacement or refund you in full, including shipping.
When do I get my refund?
Refunds go back to your original payment method within 5–10 business days of the return being received, or of a faulty-item claim being approved.
N°03
The pieces
What are the pieces made of?
Silver-tone metal with clear stones. This is fashion jewelry: it is not sterling silver, and the stones are not diamonds.
Will the ring fit me?
The rings have an open band that eases wider or tighter to fit most fingers, so there is no size to pick. Necklace lengths are listed on each piece.
How do I look after it?
Keep it dry. Take it off before showering, swimming or training, and put perfume and lotion on first. Store it in a pouch or box so it does not scratch.